Support

At Astrid, we care about your plant based medicine experience. We do not grow, produce or compound any of these medications ourselves. 

However, we understand that many of the brands we dispense are plant derived and therefore, we may need to report or speak to the Licensed Producers directly. If you consider an item to be faulty, you must cease consumption of the item(s). In submitting a product issue, please keep in mind that the supplier and/or distributor would require for the products to be returned for assessment, prior to providing a resolution.  

Please fill in the below forms if you have experienced an adverse event or have a product complaint.

Product/ Device Issues

Product Issues
Name
Name
First
Last

Maximum file size: 67.11MB

Adverse Event

Adverse event
Name
Name
First
Last
Pregnant or breastfeeding