Support

At Astrid, we care about your plant based medicine experience. 

We do not produce, grow or compound plant based medicines ourselves.

However, we understand that many of the brands we dispense are plant derived and therefore, you may need to report or speak to the Licensed Producers directly.

Please fill in the below forms if you have experienced an adverse event, have a product complaint or require any advocacy assistance – and we will forward these onto the relevant Licensed Producer. 

Product Issues

    Name*
    Email*
    Date of birth*
    Phone number
    Doctor
    Batch number*
    Upload picture of the product (jpg, png, pdf - max 1mb)

    Adverse Event

      Name*
      Email*
      Date of birth*
      Phone number
      Doctor
      Batch number*
      Side effects